[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"legal-doc-zh-hk-refund":3,"legal-versions-zh-hk":80},{"id":4,"title":5,"body":6,"description":69,"docType":70,"effectiveAt":71,"extension":72,"meta":73,"navigation":74,"path":75,"seo":76,"stem":77,"version":78,"__hash__":79},"legal\u002Flegal\u002Fzh-HK\u002Frefund.md","退款政策",{"type":7,"value":8,"toc":59},"minimark",[9,12,16,21,24,28,31,35,38,42,45,49,52,56],[10,11,5],"h1",{"id":5},[13,14,15],"p",{},"生效日期：2026 年 9 月 1 日",[17,18,20],"h2",{"id":19},"_1-退款資格","1. 退款資格",[13,22,23],{},"符合資格且尚未安裝或啟動的 eSIM 計劃可申請退款。計劃一經啟動或使用，可能無法退款。",[17,25,27],{"id":26},"_2-退款期限","2. 退款期限",[13,29,30],{},"退款申請必須在計劃頁面指定的期限內提交，一般為購買後 14 天內。",[17,32,34],{"id":33},"_3-如何申請退款","3. 如何申請退款",[13,36,37],{},"請聯絡我們的客戶支援團隊，並提供訂單編號及退款原因。我們會審核閣下的申請，並於數個工作天內回覆。",[17,39,41],{"id":40},"_4-退款方式","4. 退款方式",[13,43,44],{},"獲批的退款將退回至原付款方式。處理時間視乎閣下的銀行或支付機構而定。",[17,46,48],{"id":47},"_5-不可退款的情況","5. 不可退款的情況",[13,50,51],{},"已啟動、已部分使用、已到期，或購買時已明確標示為不可退款的計劃，恕不退款。",[17,53,55],{"id":54},"_6-本政策的變更","6. 本政策的變更",[13,57,58],{},"我們可能不時更新本政策。頁面頂部的生效日期反映最新版本。",{"title":60,"searchDepth":61,"depth":61,"links":62},"",2,[63,64,65,66,67,68],{"id":19,"depth":61,"text":20},{"id":26,"depth":61,"text":27},{"id":33,"depth":61,"text":34},{"id":40,"depth":61,"text":41},{"id":47,"depth":61,"text":48},{"id":54,"depth":61,"text":55},"ElloTrip 旅行 eSIM 計劃的退款資格及流程。","REFUND","2026-09-01T00:00:00Z","md",{},true,"\u002Flegal\u002Fzh-hk\u002Frefund",{"title":5,"description":69},"legal\u002Fzh-HK\u002Frefund","1.0","_LsR4QIsmnx_mklDx4czq_m90eFf7oXcY7sb27HLqgc",[]]