[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"legal-doc-en-refund":3,"legal-versions-en":81},{"id":4,"title":5,"body":6,"description":70,"docType":71,"effectiveAt":72,"extension":73,"meta":74,"navigation":75,"path":76,"seo":77,"stem":78,"version":79,"__hash__":80},"legal\u002Flegal\u002Fen-US\u002Frefund.md","Refund Policy",{"type":7,"value":8,"toc":60},"minimark",[9,13,17,22,25,29,32,36,39,43,46,50,53,57],[10,11,5],"h1",{"id":12},"refund-policy",[14,15,16],"p",{},"Effective date: September 1, 2026",[18,19,21],"h2",{"id":20},"_1-eligibility","1. Eligibility",[14,23,24],{},"Refunds are available for eligible eSIM plans that have not been installed or activated. Once a plan is activated or used, refunds may no longer be possible.",[18,26,28],{"id":27},"_2-refund-window","2. Refund window",[14,30,31],{},"Refund requests must be submitted within the timeframe specified on the plan page, typically within 14 days of purchase.",[18,33,35],{"id":34},"_3-how-to-request-a-refund","3. How to request a refund",[14,37,38],{},"Contact our support team with your order number and reason for the refund. We will review your request and respond within a few business days.",[18,40,42],{"id":41},"_4-refund-method","4. Refund method",[14,44,45],{},"Approved refunds are returned to the original payment method. Processing time depends on your bank or payment provider.",[18,47,49],{"id":48},"_5-non-refundable-cases","5. Non-refundable cases",[14,51,52],{},"We cannot refund plans that have been activated, partially used, expired, or explicitly marked as non-refundable at the time of purchase.",[18,54,56],{"id":55},"_6-changes-to-this-policy","6. Changes to this policy",[14,58,59],{},"We may update this policy from time to time. The effective date at the top of the page reflects the latest version.",{"title":61,"searchDepth":62,"depth":62,"links":63},"",2,[64,65,66,67,68,69],{"id":20,"depth":62,"text":21},{"id":27,"depth":62,"text":28},{"id":34,"depth":62,"text":35},{"id":41,"depth":62,"text":42},{"id":48,"depth":62,"text":49},{"id":55,"depth":62,"text":56},"ElloTrip refund eligibility and process for travel eSIM plans.","REFUND","2026-09-01T00:00:00Z","md",{},true,"\u002Flegal\u002Fen-us\u002Frefund",{"title":5,"description":70},"legal\u002Fen-US\u002Frefund","1.0","_lqXg7XevVhV8vmhA4Y9BzkphlbGDakKRi4WbEzrrxg",[]]